Samsung's pole position in the Android ecosystem is about get another boost
when the Korean electronics giant unveils the Galaxy S4 in New York on Thursday
night. But, while it’s all glitz and glamour this week, there's an underlying
tension between Samsung, Google, and the Android ecosystem that is about to
reach a crossroads in 2013.
The Android leader
Samsung's current flagship phone, the Galaxy S3, became the best-selling
Android device in the world in 2012. In its first six months on the market, the
Galaxy S III sold over 40 million units. In the third quarter of 2012, it even
passed the iPhone as the single best-selling smartphone in the world -- though
Apple snatched back that distinction in Q4 with the launch of the iPhone 5.
Now, Samsung is so bullish on the S4 that it is reportedly ordering enough
parts to handle sales of 10 million phones per month. With much of the world
still converting from old-style cellphones to smartphones, there’s certainly a
solid case for that kind of bullishness. But, it also assumes that Samsung will
remain Google’s pre-eminent Android partner over the next 12-18 months. The big
question is how safe that assumption is.
If you want to know how key Samsung has been for Android, just look at the
fact that when Google bought Motorola in May 2012, Eric Schmidt flew directly to
Samsung’s headquarters in South Korea to personally assure its executives that
Motorola would not get special status in the Android ecosystem.
"I told them that the [Android] ecosystem has to be favored at all costs,"
Schmidt said. "The Motorola products can't be unduly favored, unless you're also
unduly favoring Samsung. If it looks unfair, and then the ecosystem unravels,
then it's a terrible mistake."
True to Schmidt's word, Google has not shown Motorola any outward
favoritism. Since the acquisition, Google hasn’t even tapped Motorola to build
any of Android’s flagship Nexus devices. And, during the past year, Samsung’s
leading role in the Android market has only been enhanced, with the help of
runaway hits like the Galaxy S3 and the Galaxy Note.
Samsung now owns 40% market share of all Android sales. Second place?
Huawei with about 7%.
Samsung has certainly earned its success. You can’t begrudge it that. The
company has out-executed other Android device makers in both hardware design and
software enhancements.
It also did a better job of emulating best practices from Apple than any of
the others Android vendors. While that strategy cost a lot in legal fees after a
protracted court battle with Apple (that revealed just how closely Samsung was
stalking Apple’s moves), it ultimately came to a stalemate. Meanwhile, Samsung
devices soared to the head of the class in Android.
The bottom line is that Samsung and Google forged an Android alliance that
successfully stemmed Apple’s momentum in mobile devices. Ironically, it was very
similar to the way Intel and Windows stemmed Apple’s momentum in personal
computers a generation ago. And, let’s not forget that Samsung is also the
leading seller in the Android tablet market and the leading laptop seller in the
Google Chromebook market.
The Google-Samsung combination is the most potent new partnership in
computing and it is putting tremendous competitive pressure on Apple and
Microsoft. But, can the partnership hold together? There are several competing
interests that are driving a wedge between the two companies, as is common with
these types of partnerships. However, in this case, the future of both companies
in the mobile business as well as the overall health of the Android ecosystem
itself is at stake.
Emerging threats
The first issue is that Samsung’s lead over the rest of the Android phone
makers is beginning to evaporate. Just as Samsung skillfully executed plays from
Apple’s playbook, now other Android vendors are emulating Samsung.
HTC is taking a page out of the Apple and Samsung playbooks by
consolidating down to one flagship smartphone. In this case, it’s the HTC One, a
sharp new device that was announced in February and is generally drawing strong
reviews. Remember, HTC was the leading Android phone maker before Samsung’s
recent ascent.
Meanwhile at CES 2013 in January, Chinese device maker Huawei unveiled a
pair of high-end Android devices that are aimed squarely at Samsung’s two hit
products, the Galaxy S3 and the Galaxy Note. The 6.1-inch Huawei Ascend Mate is
a phablet that goes even a little larger than the Galaxy Note, with a very
similar design.
The Huawei Ascend D2 also emulates Samsung’s thin plastic design and
features a quad core processor, 32GB of built-in storage, 2GB RAM, a 13
megapixel camera, a screen with 443dpi pixel density (surpassing both the S3 and
iPhone 5), and a 3000mAh battery that rivals the Droid Razr Maxx. Those are
eye-popping specs that the Galaxy S4 will struggle to match when it is unveiled
on Thursday.
After the Samsung Galaxy S3, the next hottest Android phone of 2012 was the
Nexus 4, built by Google in partnership with Samsung’s Korean rival LG. In fact,
the Nexus 4 would likely have taken a bigger chunk out of Galaxy S3 sales if the
product hadn’t been sold out for most of the fourth quarter due to overwhelming
demand.
With Google subsidizing the Nexus 4 so that it could be sold for US$299
(8GB) or US$349 (16GB), one of the Nexus 4’s greatest features was clearly its
price tag -- since the device is unlocked and does not require a contract with a
wireless carrier. The unlocked version of the Galaxy S3 costs US$500 to
US$600.
The Nexus 4 price tag is great for consumers and for Google, who simply
wants to get more Android smartphones in the hands of more people because it
makes money off of people using its mobile platform. However, it’s not so great
for Samsung, which makes its money off of selling devices. And, that is where
the major conflict comes into play.
Bolstered by the success of the Nexus 4 and a similar scenario with the
Nexus 7 tablet (built by ASUS), we have to expect Google to get even more
aggressive in selling inexpensive Nexus smartphones and tablets directly to
consumers to help free them from expensive and onerous contracts with wireless
carriers and to help get more Google-centric devices in the hands of more
people.
Google has been betting on this scenario since the launch of the Nexus One
in January 2010 and it finally generated significant momentum around the concept
in 2012. As such, I fully expect Nexus devices to take a bigger chunk out of
Samsung’s Android market share in 2013.
While fighting low-priced Nexus devices on one front, Samsung will also
have to deal with the re-emergence of HTC and the rise of Huawei, which could
steal customers away from its core business of selling subsidized phones to
consumers on traditional wireless plans.
Since Samsung's devices are based on standard industry hardware components
that any of the electronics companies can use and the Android software platform
is open for any company to co-opt, that leaves Samsung very little room to
innovate as an Android device maker. And when there's little room to innovate,
the primary differentiator becomes price.
Samsung's parachute
The primary product innovation that catapulted Samsung into the lead in the
Android ecosystem in 2012 was arguably that it did a better job than its Android
competitors of integrating hardware and software.
While Samsung’s Android success can also be attributed to its go-to-market
strategy (getting its devices sold everywhere with wireless carriers and
retailers), its massive advertising budget, and its ability to get parts
inexpensively from its affiliates, the demand for its products was ultimately
driven by a perception of quality and ease-of-use.
Again, Samsung had a jump on its Android competitors by being able to watch
how Apple carefully integrated hardware and software on the iPhone since Samsung
was one of Apple’s key parts suppliers for the product during its early
years.
Samsung learned those lessons well and by the time it launched the Galaxy
S3, it had included a variety of unique feature that showed its growing savvy in
software as well as strengths in hardware-software integration, including:
S Beam sharing that lets you tap two Galaxy S3s together to share photos,
videos, or files
Smart Stay eye-tracking technology that automatically keeps the screen
bright for as long are you’re looking at it
Best Photo camera feature that takes eight continuous photos and then
suggests the best one (and lets you override it and manually select the best one
of the eight)
Direct Call lets you lift your phone to your ear to automatically call
someone that you had been texting
S Voice (right) for enhancing the built-in voice commands that come with
Android (read this TechRepublic article for some great S Voice tips)
Split-Screen Multitasking that lets you run two programs at once
For more on Samsung software features, read James Kendrick's Samsung
Android: Better than Google's Android.
While Samsung is likely to continue this kind of innovation in Android to
help its devices stand out against HTC, Huawei, Motorola, LG, and others, these
types of software add-ons will inevitably remain outside of the core Android
functionality and will be overlooked by lots of mainstream users, who are more
likely to be influenced by price and ease-of-use.
So, unless Samsung can leap forward by being the first to integrate a
groundbreaking technology like the flexible OLED displays that its affiliates
are developing, then it’s destined to face long-term trouble in the Android
market where it is going to become a race to see who can sell advanced
smartphones at the lowest price. With Google being willing to sell Nexus devices
at cost and Huawei being able to take advantage of Chinese manufacturing to
bring its costs super-low and make profit on volume, Samsung could very likely
get squeezed or be forced to lower prices and jeopardize its mobile profits.
That’s why Samsung is doing Tizen, which could eventually become its
parachute for jumping off the Android bandwagon.
Tizen was originally the next-gen mobile OS to replace Symbian, back when
Intel and Nokia were collaborating on it and it was called “MeeGo.” But, when
Nokia hired Steven Elop as CEO and he burned all bridges and moved the mobile
pioneer exclusively to Windows Phone, that left MeeGo abandoned. So, Samsung
swooped in and picked up the pieces. It formed a new partnership with Intel,
integrated its own LiMo project into the platform, and Tizen was born.
It seemed like a minor, futile endeavor when Tizen was announced in
September 2011, but it’s increasingly looking like it could become a critical
part of Samsung’s future. At Mobile World Congress 2013 last month in Barcelona,
Samsung put the spotlight on Tizen and gave the tech industry a sneak peek at
the platform (see screenshot on right). Our sister site CNET has reported that
the first Tizen phones will arrive this summer.
Tizen is still very raw, but it’s clear that Samsung is getting more and
more enthusiastic about the platform. It not only folded its LiMo project into
Tizen but it has now reportedly also folded its other pet project, Bada, into
the Tizen platform as well.
Don’t expect the Tizen phones released in mid-2013 to be much of a threat
to the Galaxy S4 or the iPhone, but you should keep an eye on how many software
innovations and hardware/software integrations like the ones we’ve seen from
Samsung recently are integrated into Tizen. Many of the Galaxy features Samsung
rolled out last year are core functions that could form the heart of an
excellent mobile platform.
Samsung will be testing the waters. It won’t quickly abandon the Android
ecosystem and put a lot of potential phone sales at risk. Any time the question
of Tizen is brought up, the overwhelming reaction on Internet forums from
existing Samsung phone users is that they would likely stick with Android and
switch to an HTC or Nexus phone if Samsung went all Tizen. So, this isn’t going
to be something radical that happens in 2013.
But, 2013 could be the sea change.
I’ll give you one scenario to consider. If the Galaxy S4 remains the
best-selling Android phone in the world (but with greater competition) and Tizen
becomes a modest hit (with Samsung giving it a few exclusive features), then we
could see Samsung move a lot more aggressively. For example, what if Samsung
used the equity of the Galaxy brand to push Tizen? What if the Galaxy S5 or the
Galaxy S6 becomes a Tizen phone? What the Galaxy Note 3 or 4 becomes a Tizen
tablet?
Sure, Samsung would lose some users in those scenarios, but it would
protect the profitability of its popular high-end devices. It would also gain
the ability to make money off of services on the devices, rather than only
making money on the hardware sales and then letting Google make all of the money
from services, as Samsung currently does with Android. That’s why the Tizen
experiment is more than just a hedge or a negotiating tool to get a
revenue-sharing deal with Google to get a cut of that services money.
If the Android ecosystem becomes a race to the bottom on smartphone prices
and Google refuses to share any services revenue with Samsung, then Tizen could
become the platform where Samsung redirects mosts of its energy. Even then, I
doubt it would completely pull the plug on Android devices, but it could
certainly bet on the Samsung brand and Samsung products being just as appealing
to the market as Android.
In other words, Samsung isn’t likely to market Tizen phones under the Tizen
brand. It will focus on the Samsung brand, and it will attempt to create not
just a device but a platform and an ecosystem. In the long run, that’s where
almost all of the innovation -- and the profits -- will be as the mobile device
market matures.
The thing to watch will be how effectively Samsung can create its own
platform and ecosystem versus how aggressively Google makes concessions to keep
Samsung primarily focused on the Android platform and ecosystem.
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